At phppg, your privacy is not an afterthought — it's a core part of how we build and operate our platform. This Privacy Policy explains what personal data phppg collects from Filipino players, why we collect it, how we use and protect it, and what rights you have under Philippine law. Please read this document carefully. By registering a phppg account or using the Platform, you acknowledge that you have read and understood this Privacy Policy.
A plain-language summary of the most important privacy commitments phppg makes to every Filipino player. The full legal text follows below.
phppg processes all player data in compliance with the Data Privacy Act of 2012 (Republic Act No. 10173) and the regulations of the National Privacy Commission (NPC). Your rights as a Filipino data subject are fully respected on the phppg platform.
phppg does not sell, rent, or trade your personal information to third-party marketers. Your data is used exclusively for the purposes described in this Privacy Policy — account management, verification, payments, and regulatory compliance.
All data transmitted between your device and phppg is protected by SSL/TLS encryption. Sensitive data including payment information and identity documents is stored using industry-standard encryption protocols on secured servers.
Under the Data Privacy Act, you have the right to access the personal data phppg holds about you, request corrections to inaccurate data, and in certain circumstances, request deletion of your data. Contact phppg support to exercise these rights.
phppg uses cookies and similar technologies to keep you logged in, remember your preferences, and improve platform performance. We do not use cookies to track your activity across unrelated third-party websites. You can manage cookie preferences in your browser settings.
phppg is required by Philippine law to verify player identities and report certain transactions to PAGCOR and anti-money laundering authorities. Data shared for regulatory purposes is limited to what is legally required and is handled with strict confidentiality.
phppg is an online casino and gaming platform operating at phppg.one, providing casino games, sports betting, and related entertainment services to eligible players in the Philippines. phppg operates within the Philippine online gaming regulatory framework overseen by the Philippine Amusement and Gaming Corporation (PAGCOR).
For the purposes of the Data Privacy Act of 2012, phppg acts as the Personal Information Controller in respect of the personal data of registered players and visitors to the phppg Platform. phppg determines the purposes and means of processing your personal data and is responsible for ensuring that such processing complies with applicable Philippine data protection law.
If you have any questions about this Privacy Policy or how phppg handles your personal data, please contact our Data Protection Officer using the details provided in Section 15 of this Policy.
phppg collects the following categories of personal data from players and Platform visitors:
2.1 Registration Data. When you create a phppg account, we collect your full legal name, date of birth, residential address (including city, province, and postal code), email address, and mobile number. This information is required to create and manage your account.
2.2 Identity Verification Data. To comply with Philippine anti-money laundering regulations and PAGCOR requirements, phppg may collect copies of government-issued identification documents (such as a Philippine passport, driver's licence, SSS ID, PhilHealth ID, or UMID), proof of address documents, and selfie photographs for identity verification purposes.
2.3 Financial Data. phppg collects information about your payment methods, including GCash account details, PayMaya/Maya account details, and Philippine bank account information (bank name, account number, account name) as necessary to process deposits and withdrawals. phppg does not store full payment card numbers.
2.4 Transaction Data. phppg maintains records of all deposits, withdrawals, wagers, game results, and bonus transactions associated with your account. This data is retained for regulatory compliance and dispute resolution purposes.
2.5 Technical Data. phppg automatically collects technical information when you access the Platform, including your IP address, device type, operating system, browser type and version, session duration, pages visited, and referring URLs. This data is used for security monitoring, fraud prevention, and Platform improvement.
2.6 Communications Data. If you contact phppg customer support, we retain records of your communications, including live chat transcripts, email correspondence, and support ticket history, for quality assurance and dispute resolution purposes.
2.7 Responsible Gaming Data. If you use phppg's responsible gaming tools — such as deposit limits, session reminders, or self-exclusion — we record your preferences and the dates on which restrictions were applied or modified.
phppg collects personal data through the following means:
phppg uses your personal data for the following purposes:
4.1 Account Management. To create, maintain, and administer your phppg account, including processing your registration, managing your account settings, and providing access to Platform features.
4.2 Identity Verification. To verify your identity and age (21+) as required by Philippine law and PAGCOR regulations, and to prevent underage gambling and fraudulent account creation.
4.3 Payment Processing. To process deposits and withdrawals via GCash, PayMaya, and Philippine bank transfers, and to maintain accurate financial records of all transactions on your phppg account.
4.4 Regulatory Compliance. To comply with phppg's obligations under Philippine anti-money laundering laws, PAGCOR licensing requirements, and other applicable regulations, including the filing of required reports with regulatory authorities.
4.5 Fraud Prevention and Security. To detect, investigate, and prevent fraudulent activity, money laundering, bonus abuse, and other prohibited conduct on the phppg Platform, and to protect the security of player accounts.
4.6 Customer Support. To respond to your enquiries, resolve disputes, and provide assistance with your phppg account through our customer support channels.
4.7 Responsible Gaming. To administer responsible gaming tools including deposit limits, session reminders, and self-exclusion, and to monitor for indicators of problem gambling behaviour in accordance with phppg's responsible gaming obligations.
4.8 Platform Improvement. To analyse usage patterns, identify technical issues, and improve the performance, features, and user experience of the phppg Platform.
4.9 Marketing Communications. With your consent, to send you promotional offers, bonus notifications, and news about phppg games and features. You may withdraw your consent to marketing communications at any time by updating your account preferences or contacting phppg support.
Under the Data Privacy Act of 2012, phppg processes your personal data on the following legal bases:
phppg does not sell your personal data. phppg may share your personal data with the following categories of recipients in the circumstances described below:
6.1 Payment Service Providers. phppg shares necessary financial data with GCash, PayMaya, and Philippine banking institutions to process your deposits and withdrawals. These providers act as independent data controllers in respect of their own services and are subject to their own privacy policies.
6.2 Identity Verification Providers. phppg may engage third-party KYC and identity verification service providers to assist with document verification. These providers process your identity data as data processors acting on phppg's instructions and are bound by data processing agreements that require them to maintain appropriate security standards.
6.3 Regulatory Authorities. phppg is required by Philippine law to share certain player data and transaction records with PAGCOR, the Anti-Money Laundering Council (AMLC), the Bureau of Internal Revenue (BIR), and other competent Philippine authorities upon lawful request or as required by applicable regulations.
6.4 Technology and Infrastructure Providers. phppg uses third-party technology providers for cloud hosting, data storage, cybersecurity, and Platform analytics. These providers process data on phppg's behalf under contractual obligations that require them to maintain appropriate technical and organisational security measures.
6.5 Game Content Providers. Some games available on the phppg Platform are provided by third-party game studios. These providers may receive limited technical data (such as session tokens and game results) necessary to deliver their games. They do not receive your full personal profile.
6.6 Legal and Professional Advisers. phppg may share your data with legal counsel, auditors, or other professional advisers where necessary for the conduct of phppg's business, subject to professional confidentiality obligations.
6.7 Business Transfers. In the event of a merger, acquisition, or sale of phppg's business or assets, your personal data may be transferred to the acquiring entity, subject to the same privacy protections described in this Policy. phppg will notify affected players of any such transfer.
phppg uses cookies and similar tracking technologies to operate and improve the Platform. The following types of cookies are used:
7.1 Essential Cookies. These cookies are strictly necessary for the phppg Platform to function. They enable core features such as user authentication, session management, and security. Essential cookies cannot be disabled without affecting Platform functionality.
7.2 Functional Cookies. These cookies remember your preferences and settings, such as your preferred language, display settings, and responsible gaming configurations, so you do not need to re-enter them on each visit.
7.3 Analytics Cookies. phppg uses analytics cookies to collect aggregated, anonymised data about how players use the Platform, including which pages are visited most frequently and where technical errors occur. This data helps phppg improve Platform performance and user experience.
7.4 Security Cookies. phppg uses security cookies to detect and prevent fraudulent activity, including bot traffic, account takeover attempts, and suspicious login patterns.
You can manage or disable non-essential cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of the phppg Platform. phppg does not use cookies to track your browsing activity across unrelated third-party websites.
phppg retains your personal data for as long as necessary to fulfil the purposes for which it was collected, subject to the following retention periods:
Upon expiry of the applicable retention period, phppg will securely delete or anonymise your personal data in accordance with its data disposal procedures.
phppg implements appropriate technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration, loss, or destruction. These measures include:
In the event of a personal data breach that is likely to result in harm to affected players, phppg will notify the National Privacy Commission (NPC) and affected players within the timeframes required by Philippine law.
Under the Data Privacy Act of 2012, you have the following rights in respect of your personal data held by phppg:
To exercise any of these rights, please contact phppg's Data Protection Officer using the contact details in Section 15. phppg will respond to all data subject requests within thirty (30) days of receipt, as required by Philippine law. phppg may request proof of identity before processing a data subject request.
The phppg Platform is strictly intended for persons aged 21 years and above, as required by Philippine law and PAGCOR regulations. phppg does not knowingly collect personal data from persons under the age of 21.
If phppg discovers that personal data has been collected from a person under 21 years of age, phppg will immediately close the associated account, delete the personal data, and return any deposits where practicable. If you believe that a minor has registered a phppg account, please contact phppg support immediately.
phppg primarily processes and stores player data within the Philippines. In certain circumstances, personal data may be transferred to or processed by service providers located outside the Philippines — for example, cloud infrastructure providers or game content providers operating internationally.
Where phppg transfers personal data outside the Philippines, it ensures that appropriate safeguards are in place to protect your data, including contractual clauses that require recipient organisations to maintain data protection standards equivalent to those required by the Data Privacy Act of 2012.
phppg will not transfer your personal data to jurisdictions that do not provide an adequate level of data protection without first implementing appropriate safeguards and, where required, obtaining your consent.
The phppg Platform may contain links to third-party websites or services, such as payment provider portals. This Privacy Policy applies only to the phppg Platform and does not cover the privacy practices of any third-party websites or services.
phppg is not responsible for the privacy practices or content of third-party websites. When you navigate away from the phppg Platform to a third-party site, you do so at your own risk and subject to that site's own privacy policy. phppg encourages you to review the privacy policies of any third-party sites you visit.
phppg reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or regulatory requirements. Where changes are material, phppg will notify registered players via email to their registered address or via a prominent notice on the Platform prior to the changes taking effect.
The "Last Updated" date at the top of this Privacy Policy indicates when it was most recently revised. Your continued use of the phppg Platform following the effective date of any update constitutes your acknowledgement of the revised Privacy Policy.
phppg recommends that you review this Privacy Policy periodically to stay informed about how your personal data is being protected. The most current version of this Privacy Policy is always available on the phppg Platform.
If you have questions, concerns, or requests relating to this Privacy Policy or phppg's handling of your personal data, please contact phppg's Data Protection Officer:
You also have the right to lodge a complaint directly with the National Privacy Commission (NPC) of the Philippines if you believe phppg has not handled your personal data in accordance with the Data Privacy Act of 2012.
Now that you know how phppg protects your privacy, join thousands of Filipino players enjoying a secure, fair, and regulated gaming experience — with instant GCash deposits from ₱100 and 24/7 Filipino-speaking support.